![](https://www.managementors.co.uk/wp-content/uploads/2021/02/FM-HEADER-SNIP-1.png)
How can we help?
Who we work with:
- Operations Managers and Supervisors
- Schedulers and Planners
- Contact Centres and Help Desks
- Field Engineers
- Construction Directors and Project Managers
What we do:
- Improve productivity of mobile workforces
- Address issues and remove causes of wastage
- Improve service levels without increasing costs
- Create efficient structures that help drive performance
- Coach managers in the skills they need to manage their teams effectively and improve performance
What we have achieved:
- Reduced the cost to deliver service whilst improving performance against SLA, reducing penalties
- Significantly increased the productivity of field service teams
- Re-structured operations and embedded optimum ratios of managers and schedulers to engineers
- Increased first time fix ratios and reduced repeat visits
- Optimise PPM regimes
Featured Results
![](https://www.managementors.co.uk/wp-content/uploads/2021/02/FM-BENEFITS-IG.jpg)
Our work within the sector
![ocs ocs](https://www.managementors.co.uk/wp-content/uploads/2021/08/ocs-1.png)
Jon Fowler
Managing Director, Specialist Services
OCS
“I’ve used a number of consultants over the years, but this was genuinely the best set of consultants I’ve come across in my 30+ years of business, so a very good engagement.”
![amey amey](https://www.managementors.co.uk/wp-content/uploads/2018/11/amey.jpg)
Andy Voase
Operations Director - South
Amey Plc
“Managementors were able to provide dedicated consultants who focused on a different angle and showed me a different perspective – and I now have a much better understanding of how to drive improvements. There’s no way I would have got down to the same level of detail and achieve what we have without the help of Managementors.”
![ocs ocs](https://www.managementors.co.uk/wp-content/uploads/2021/08/ocs-1.png)
Donovan Gosher
Director of Utilities and Horticulture
OCS
“Managementors’ approach is refreshing – the project was very much our own, but they acted as facilitators and held people to account to ensure that the deliverables were embedded.”