We’re a young dynamic company, with a clear strategy and a determination to make this vision become a reality. We are always on the lookout for talented individuals who can demonstrate they are high achieving professionals, share our values, and have a passion to make a difference.
Managementors is a UK-based independent business operations consultancy. Working in partnership with our blue chip clients we deliver customised solutions that resolve their most significant challenges and leave a lasting legacy of performance improvement. We implement change and performance solutions that create real business advantage. Whether it’s tackling operational or change issues head on, or improving output across the service delivery organisation, we provide the insights, techniques and skills transfer that make a sustainable step-change in productivity possible.
We’ve delivered lasting performance improvement for companies across a variety of sectors including financial services, infrastructure, transport, construction, IT & telecoms, property maintenance and government.
Working for Managementors you will be given the opportunity to develop and hone your skills quickly, whilst gaining real understanding of our business. Our clients are some of the most successful and forward thinking companies and our focus is always on delivering them sustainable performance improvements. By joining us, our close-knit culture will give you exclusive opportunities other consultancies do not.
For more information about our available opportunities, contact us at: careers@managementors.co.uk
As published on the MCA website, read what one of our Consultant’s has to say about us…
DAY IN THE LIFE OF A CONSULTANT – ABIGAIL BRYCE
Having completed a placement year during university within an Internal IT Communications and Branding team for a Financial Services provider, this was when I decided I wanted a graduate role in Management Consultancy. Through my placement year I was privy to internal strategic and operational transformation programmes, exposed to working on a variety of projects and initiatives, across different departments; with a diverse range of people, including senior management teams.
Following this experience, I met Managementors at the University of Reading’s Careers Fair – and joined their Trainee Management Consultant scheme in September 2016, transitioning into a Consultant within their operational team in January 2018.
As a hands-on operational consultancy, Managementors partners with its clients to deliver a sustainable solution, which requires on-site coaching with management teams throughout the duration of project engagement. Typically I will travel to site on a Monday morning, returning on Friday afternoon – hopefully before traffic on the M25 becomes unbearable!
Recently this Monday to Friday stint was just outside Leeds, where we were working on a project to improve the productivity of a national field engineering organisation, delivering to domestic customers. As projects progress through the solution development, piloting and implementation phases, understandably activities vary week-to-week. To start, we looked at bringing the operations under control, where we conducted Workshop based training sessions with management teams to provide them with the tools to identify and resolve the issues their teams faced. This led on to one-to-one coaching with managers, who varied between first time Team Leaders up to Operational Managers, in utilising those tools to drive issues out of the organisation and improve their team’s performance.
A key objective to all our projects, is ensuring an active Management Operating System (MOS) has been implemented within our clients. This involves developing the processes and tools to allow management to effectively forecast, plan, control, report and review across their operations. In Leeds, we worked closely with their operational management team to develop their MOS. Key to this, was introducing effective standards to plan work, enabling accurate productivity reporting to be created and the introduction of regular review meetings to discuss performance and determine improvement actions.
What’s great about working for an operational consultancy is the mix of tasks you get involved with. One day you might be building an operational report, and the next coaching Team Leaders in how to interpret the data and use the information to make decisions. To ensure sustainability of our solution, we work across all levels of the organisation and interact with individuals across operational, financial and HR teams. This is great, as you get a real understanding of the business, how it pieces together, and the people behind it.
As with all change, however, not everyone is keen to embrace it. It can be challenging to bring everyone on board, when looking at implementing a project which fundamentally changes the way a business might have been run for the last two, five or even ten years, especially as a young consultant. It’s key to build trust with your client and take them on the change journey with you. This way they hopefully feel part of the solution and not think change is a ‘bad thing’ happening to them.
Another part of my role (which I really enjoy), is conducting an analysis of client operations. This involves an intensive exercise of information gathering and critical analysis to uncover operational issues and identify capacity to deliver benefits, through project engagement with the client. With Managementors this work has taken me across two continents and seven countries, including South Africa and Finland.
Looking back on my own reasons for pursuing a career in consultancy (working on a mix of projects, with people from different backgrounds and teams, to deliver tangible change) so far, I think I’ve made the right choice. There are long hours and frustrating clients, but for those who are looking at a career in consulting, the pros far outweigh the cons.
open positions
| Job Posting Title | Location | Department | Expires |
|---|---|---|---|
| Management Consultant | UK | Operations | Sep 30, 2019 |
| Project Manager | UK | Operations | Sep 30, 2019 |
| Trainee Management Consultant | Theale, Berkshire | Business Development & Trainee Consultant | Sep 30, 2019 |
“Managementors were able to provide dedicated consultants who focused on a different angle and showed me a different perspective – and I now have a much better understanding of how to drive improvements. There’s no way I would have got down to the same level of detail and achieve what we have without the help of Managementors.”
Andy Voase
Operations Director - South, Amey Plc
“Managementors gave us the external perspective and knowledge we needed. It would have taken us three years to get where we are today – but Managementors kick-started the process in just three months.”
Julian Wase
Infrastructure Service Director UK, Computacenter
“The impact of Managementors’ actions has dramatically helped us in our short term aims, including a huge annual saving. However, it goes much further in helping set out far reaching changes to how Computacenter will remain competitive and a key delivery partner to our primary stakeholders – our customers. I’m delighted with how the project has gone and as a catalyst it has been instrumental to our future.”
Chris Hanson
Group Industrialisation Director, Computacenter
“Working with Managementors and taking an analytical approach truly helped to accelerate the delivery of our plan with clearly defined operational processes. It also provided space for us to reflect and consider change in quality of work and the motivation of our people, with best practices defined for future working.”
Matt Crabtree
Programme Director, Costain
“The Managementors team integrated with the team here at Fujitsu very well indeed. They had a good understanding of our business and the challenges we face, a high degree of credibility and built a strong rapport. They had the ability to both challenge and be challenged.”
Dennis Badman
Client Managing Director, Fujitsu Services Limited
“I felt the whole engagement was really collaborative and professional – the Managementors team brought a real drive and energy to the whole project, which really instilled momentum. Working with Managementors was a very positive engagement; I would definitely work with them again.”
Kevin Gillespie
Head of Technical Solutions Delivery, Fujitsu Services Limited
“Having Managementors guide us through this process has reinvigorated our management team. We know A-one+ is really pleased and seeing the value in it, and we’re confident that we now have the ability to help the rest of our supply chain create better internal processes that ultimately deliver better results for our clients.”
Nick Harris
Executive Director of Operations, Highways England
“Managementors is one of the best consultancy groups I have worked with. Their staff, tools and techniques are world class. Working with our Indian centres, they brought about significant change in the Team leader community. This resulted in cost reduction, improvements in our customer satisfaction and employee engagement scores.”
Allan McLuckie
Customer Service Director, Hutchison 3G
“As a service organisation, the ability to deliver a best in class customer experience is fundamental to our business. We recognised that there was an opportunity to drive tangible benefits from new ways of working. Managementors were excellent in peeling back each of the layers and providing a clear, logical plan of improvements. The quality of their people has been exceptional and we look forward to continuing our working partnership and relationship.”
Stephen Long OBE
Managing Director, Kcom
“Quite simply, Managementors helped us achieve more with less – introducing a ‘can do’ attitude that’s changing the working culture. By eliminating divisions we’ve been able to introduce a better together’ working approach in which everyone gains.”
Andy Whale
Director of Engineering, KCOM Group
“Managementors have a tried and tested methodology and know how to make a step change in performance happen, with no blind starts or stops. Their deep understanding of the environment we operate within and objective analysis of what needed to work better meant they were able to kick-start a new era of sustainable productivity that’s become embedded in our DNA.”
Martin Bradbury
Managing Director, Utilities, Laing O’Rourke
“We wanted to transform our people’s behaviours – through education, coaching and skills transfer from Managementors – and equip them to meet current and future challenges.”
Colin Worboys
Property Operating Group Director, Mouchel
“We now know this was the right thing to do. Managementors taught us how to measure performance – before we were running hand to mouth and pillar to post. We now have a professional approach to maintaining the new tramway – we are measuring our performance in terms of productivity and efficiency. We have implemented a new way of working, which is a significant improvement on where we were before.”
Paul Robinson
Managing Director, Nottingham Trams Limited
“Managementors won the trust of all Contact Centre personnel. They had already worked closely with the teams during their initial investigation. Now they created a huge level of commitment to new ways of working and motivation to achieve redefined targets.”
Alan Cudd
Customer Services Manager, Océ UK
“I’ve used a number of consultants over the years, but this was genuinely the best set of consultants I’ve come across in my 30+ years of business, so a very good engagement.”
Jon Fowler
Managing Director, Specialist Services, OCS
“It’s a simple fact that if you’ve always done things the same way, making the move away from entrenched working practices can be difficult. Managementors gave us an outside perspective on what works, what doesn’t, what we needed to change, and how to make that change happen.”
Mike Swain
Managing Director of Services, SCC
“Managementors worked alongside our people and became the catalyst for change. They worked with our teams to evolve a new management operating system, and through training and coaching helped instil a new proactive management style across the operation.”
Steve Goodwin
Service Delivery Director, Serco Group
“Managementors pushed our organisation to measure productivity and effectiveness and introduced management tools that allow us to maintain a cycle of sustained productivity improvement.”
Martin Giles
General Manager, External Network Services, telent Limited
“What was clear from the outset was the transparency of Managementors’ support process and their honesty and integrity. They demonstrated they understood who we were, what we wanted to achieve, and their people skills enabled every level of staff to change.”
Steve West
Divisional General Manager of Client Services, TNT Express
“A much more pro-active service delivery is evident and staff now take much greater ownership of projects and customers.”
Alan Regan
Customer Services Director, Unisys