How can we help?
Areas we work in:
- Depot Maintenance
- Operations
- Infrastructure Maintenance
- Line & Base Maintenance
Who we work with:
- Engineers
- Supervisors and Managers
- Planners
- Central Teams
What we do:
- Enhance interfaces and collaboration through breaking down silos
- Review structures and roles & responsibilities to support improved performance
- Act as a catalyst for delivery transformation
- Challenge legacy behaviours and ways of working
- Coach managers in a more active style of management
- Implementation of tools and systems to provide greater levels of control
What we have achieved:
- Increased fleet utilisation and reduced number of unavailable vehicles
- Reduced maintenance times whilst improving fleet reliability
- Enabled the implementation of night shift without increasing headcount
- Reduced cost of delivery of maintenance service
- Improved track maintenance compliance levels and reduced repeat issues
The success of the transport sector is key to the government hitting its carbon reduction targets. With today’s competitive environment, there is now even more of a challenge for Transport Operators to ensure that excellent customer service is delivered and that engineering standards hit the levels required to run an efficient operation. The new landscape will require transport operators to be lean and innovative in the way they provide services. We work with clients to add value by improving productivity, reducing costs and improving service.
Our expertise
- Embedding an effective management control system across operations
- Implementing accurate measures to plan and control performance against
- Creating meaningful operational reports used at all levels of management
- Improving planning and scheduling practices
- Delivering active management coaching
- Implementing systems to get to root cause elimination
- Creating capacity to enable service improvement at no additional cost
Key contact
Featured Results
Our work within the sector
First Bus UK
Leading International Public Transport Operator
Nottingham Trams Ltd
James Blackshaw
“We definitely achieved everything that we set out to in the objectives – we have improved service delivery for our customers, enhanced our consistency of process, transformed communication and improved the overall efficiency of our operation.”
Paul Robinson
“We now know this was the right thing to do. Managementors taught us how to measure performance – before we were running hand to mouth and pillar to post. We now have a professional approach to maintaining the new tramway – we are measuring our performance in terms of productivity and efficiency. We have implemented a new way of working, which is a significant improvement on where we were before.”