Nottingham Trams transform their engineering operation to achieve substantial performance improvements

Managementors have successfully completed a performance improvement project within the track maintenance operation of Nottingham Trams. Over the last year the tram network expansion has effectively doubled preventative and reactive maintenance workloads, posing a significant operational challenge for the engineering team.

Working with the team, Managementors successfully developed new processes, implemented a new scheduling process combined with an integrated management operating system that allows the company to forecast, plan and measure work carried out by its field engineers. This smarter way of working has improved operational performance and consequently created the capacity to improve performance against targets, reduce backlogs and, more importantly, significantly reduce financial performance penalties.

David Beggs, Director of Projects at Managementors, says: “Despite the challenging timeframe, the Managementors team, working alongside the engineering team on site, made some big changes, which have already improved the performance of the engineering teams. This has helped them significantly improve the operation of the tram network in Nottingham, together with enhancing the service enjoyed by the people of the Nottingham area.”

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