- October 23, 2014
After recently taking over a contract to provide repair services to 8,000 homes on behalf of a London Borough Housing Partnership, this leading property maintenance company sought the support of Managementors to drive productivity and create a proactive service culture.
Managementors worked with the contract team to improve performance within both administration and the field based operation. One of the key gains was a 71% improvement in operative productivity, resulting in a reduced dependence on unreliable and costly subcontractors. In addition, through enhanced planning and management, the backlog of open jobs dramatically reduced, leading to the creation of a much more proactive service operation. The result of all this is that the team is now in a position to consistently meet the Housing Partnership’s exacting targets. Click here to read the full case study.